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Boost your incident management without neglecting your budget

Choose the plan that best fits your needs.
Try it free for 14 days, with no charges during the trial period.

Chile's top 100 companies manage their incidents with 24Cevent

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Save up to 20% on the annual subscription.

Price in USD

The first step toward more organized management

Free

$0

Try it free for 2 weeks and improve your alert management.

Start free trial

Includes:

  • Problem or incident alerts
  • Standard notification
  • Turnos y personalización estandar
  • Phone calls
  • Notificación por Whatsapp y correo

Basic

$30

per contact / month

Ideal for small teams, startups, and companies that want to grow.

Activate my plan

Everything in Free, plus:

  • Enhanced problem or incident alerts
  • Standard notification workflows
  • Turnos y personalización estandar
  • More minutes for phone calls
  • Higher volume of WhatsApp and email messages
  • Notification via other channels: Teams, Slack, Telegram, etc.

Pro

Most popular

$65

per contact / month

For growth-driven companies that want to improve their team management.

Activate my plan

Everything in Basic, plus:

  • Advanced notification workflows
  • Grouping and permissions by team
  • Advanced shifts and customization
  • Custom variables
  • Advanced information
  • SLA breach alerts
  • Public view of managed alerts

Operation under control

Enterprise

Custom pricing

For organizations to operate with control, stability, and efficiency.

Talk to sales

Everything in Pro, plus:

  • Workflows and alert interaction
  • Guided administration and configuration
  • Dedicated customer success consultant
  • Direct ticket creation
  • Higher level of customization
  • Management audit and continuous improvement
  • Support service level agreements (SLAs)

Further enhance your plan

Add extra capabilities based on your needs

$1,000

Alert suppressor

500 credits / month for advanced alert suppression

1 suppressed alert = 1 credit

Includes:

  • Alert correlation
  • Pause alerts within categories
  • Noise reduction thanks to suppression
  • Reduction of false positives
  • Significant improvement in MTTA
  • Reduced workload for the team
Add to my plan

Available for:

  • Basic
  • Pro
  • Enterprise
Beta version

$1,000

24Brains Automator

500 credits / month for process automation from incident management

1 execution per alert = 1 credit

Includes:

  • Advanced alert analysis
  • Powered by 24Brains AI
  • Automated level 1 support
  • Automated remediation
  • Escalations with context
  • Reduced operational workload
Add to my plan

Available for:

  • Basic
  • Pro
  • Enterprise
Coming soon

$750

Incident manager

50 credits / month for comprehensive incident creation and management

1 incident = 1 credit

Includes:

  • All-in-one module, everything on a single screen.
  • Custom forms
  • Chained automated actions
  • Instant war rooms
  • Live tracking
  • Updates with automated messages
  • Automated post-mortem report
  • Trigger incidents from the 24Cevent App
  • Advanced reporting and analytics

Available for:

  • Pro
  • Enterprise

Join the waiting list

We will let you know as soon as the first version of the incident management module is available.

Plan comparison

Activate your plan

You will receive an email confirming your subscription.

Frequently Asked Questions

How is 24Cevent pricing calculated?

Pricing is mainly based on the number of contacts that receive alerts and the modules you need (such as automation or alert suppression).
This lets you adapt the solution to your actual operation, without paying for capabilities you do not use.

What does each plan include?

All plans include centralized alerting, automatic notifications and basic incident management.
As you move forward, capabilities such as workflows, advanced analytics, integration with more channels and further customization are added.

Do I need to change my monitoring tools?

No.
24Cevent integrates with tools such as Zabbix, Dynatrace, Azure Monitor or Google Cloud, and takes care of managing the alerts you are already generating.

How long does it take to implement?

You can start in a few days with the most critical services.
Then, the implementation expands progressively according to your needs.

Can I try it before subscribing?

Yes.
You can start with a free trial or a pilot focused on critical services to validate the impact before scaling.

Does 24Cevent replace my monitoring or ITSM tool?

No.
24Cevent does not replace your tools, it complements them.
It focuses on incident management, notification and follow-up once alerts have been detected.

What types of notifications does it support?

You can notify through multiple channels such as calls, WhatsApp, mail or integrations such as Slack and Teams.
This ensures that alerts arrive effectively according to criticality.