On-Call Schedule Generator
Set up your team's on-call schedule in minutes. Assign shifts fairly, without gaps in coverage or manual spreadsheets.
Plataforma a tu medida

Notificación automática de alertas
Asegura que toda alerta sea contestada

Inhibición del ruido operativo
Enfócate solo en la causa raíz del problema

Gestión integral de incidentes
Crea, coordina y resuelve incidentes desde una única plataforma

Workflows interáctivos con eventos
Ejecuta acciones inmediatamente sin perder el control
Potenciado por IA

Soporte N1 automático con 24Brains
Automatiza la solución de problemas
Recursos útiles
Recursos gratis
Mide cuanto tiempo pueden tus servicios estas caídos antes de que afecte a tu negocio.
Crea turnos personalizados y escalamientos para tus equipos de soporte on-call.
Sobre 24Cevent
Mira cómo 24Cevent ha cambiado la forma de trabajar de nuestros clientes.
Set up your team's on-call schedule in minutes. Assign shifts fairly, without gaps in coverage or manual spreadsheets.
A poorly organized shift means unanswered alerts, burned-out staff, and nights with no one on duty. Planning ahead changes everything:
There is always someone on duty, at any time of day or night.
Evenings and weekends are divided equally among the team.
Balanced shifts prevent the same people from always having to do all the work.
When there is a clearly designated person in charge for each hour, no one leaves an alert unattended.
Without clear roles, chaos strikes just when you can least afford it:
No one in charge
→ the alert is on hold
Impromptu Shifts
→ coverage with gaps
Always the same ones
→ burnt-out equipment
Everything in spreadsheets
→ errors and confusion
When everyone knows exactly when it's their turn, shifts stop being chaotic and become a natural part of the operation.
This is the period during which a team member is available to respond to incidents outside of normal working hours, even if they are not actively working.
Distributing shifts evenly, avoiding consecutive weeks, allowing for breaks, and ensuring that each shift always has a person in charge and a backup.
It depends on the team, but weekly rotations are most common; the important thing is that they be predictable and fair.
This person is on call if the primary on-call person is unavailable, ensuring that no alerts go unaddressed.
Spreading the work evenly across evenings and weekends, allowing for post-shift rest periods, and rotating fairly among everyone.
Create your team's shift schedule for free, and discover how 24Cevent automates notifications and escalation for each shift.
✓ No credit card required · Ready in 1–2 hours